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Our Legal Terms, Straight and Clear

mezobet operates where state law permits, and every account relationship is governed by the terms set out here. If you're in Charlotte or anywhere else in an eligible state, these pages cover your rights, our obligations, and how to reach us if something needs…

Terms of UsePrivacy PolicyCookie PolicyAccount RulesState Eligibility
mezobet Our Legal Terms, Straight and Clear
DATA AND SECURITY

How We Handle Your Account Data

Your account data is used to operate your wallet, process PayPal, Venmo, and Play+ transactions, and meet the identity verification requirements that state law may require. We do not sell your personal data to third parties for marketing. Cookie use on this site is limited to session management, fraud detection, and analytics — you can manage cookie preferences through the settings link in our site footer. Data retention follows the period required by applicable regulations; once that period expires, your data is deleted or anonymized on request.

Cookie Management Session and analytics cookies are active by default. Open the cookie settings in the site footer to review what is set and to adjust your preferences at any time.
Account Security Your account is protected with password authentication and optional two-factor verification via your mobile number. We recommend enabling 2FA from the account security settings page.
Data Retention We keep your account records for as long as required by applicable state and federal regulations. Once the retention period ends, you can request deletion through the support ticket system.
Change Requests To correct your name, address, or linked payment method, submit a request through live chat or the account ticket system along with supporting identity documentation.
POLICY CONTACT

Reach Us About Any Legal or Policy Question

If a specific term isn't clear or you need to exercise a data right, our support team is the right starting point. We keep three contact paths open so you can choose whatever works for your situation — live chat for quick questions, email for formal requests, and an account-based ticket system for anything that needs a paper trail.

Live Chat Start a chat from your account dashboard for immediate policy questions. Agents can pull up your account record and walk you through specific terms in real time.
Email Support Send a formal data request or policy dispute to our support email. Written requests are acknowledged and tracked, which is useful if you need a documented response.
Account Ticket Log a ticket from inside your account settings for any issue tied to your wallet, identity verification, or account status. Ticket history is saved to your record.

Common Legal and Policy Questions Answered

Below are the questions we hear most often about account rules, data rights, state access, and how our terms work in practice. If your question isn't here, live chat is the fastest way to get a direct answer.

Access depends on your state's laws governing online gaming. When you register, our system checks your location. If your state is not currently eligible, you will see a notice at that step.

Linked payment details are removed from active use immediately on account closure. Records are retained only for the period required by regulation, then deleted or anonymized on your request.

Submit a data request through the account ticket system or by email. We confirm receipt in writing and respond within the timeframe required by applicable law.

Yes. Open a ticket from your account settings describing the transaction or decision in question. Written disputes receive a documented response, and ticket history is saved to your account record.

Only the data needed to operate a game session — such as session tokens — is passed to game providers like Pragmatic Play or Evolution. Your payment and identity data stays within the mezobet account system.

Material updates are sent to your registered email address before they take effect. Keep your account email current so you receive these notices without delay.
Reference

Legal

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.